Jean-Christophe Klein has graduated from ESSEC Business School in Paris and FH Dortmund in Germany. He has previous experiences in several countries in the healthcare sector as a strategy consultant and then investment banker, before co-founding libheros in December 2015 with Florence Herry, former nurse at hospitals and patients’ home, with the main objective to facilitate patients and healthcare professionals day-to-day life. He created libheros because he saw the lack of organization for medical homecares, when his mother needed unfortunately few years ago to organize nursing cares for his grand-father suffering from a lung cancer.
Abstract
This figure is the part of hospitals emergencies in France (i.e. 3 million people every year) that are due to the fact that patients could not organized their medical homecares, mainly nurses homecares, generally after a hospitalization. Why because there is a real lack of visibility and information regarding who and how a patient could contact a medical homecare professional, such as nurses, to organize its homecares and return at home. In the current shift of the healthcare sector from a hospital centric system to a scheme organized around patients’ home, by reducing average duration of stay at hospitals, increasing ambulatory surgeries, the demand for specific nursing homecares will drastically increase in the future. At libheros, founded by Florence Herry, former nurse, we develop specific and dedicated online solutions for patients, nurses (libheros pro) and hospitals (libheros coordination) to improve the organization and coordination of medical homecares, with a strong objective to value nurses’ important role in the healthcare system. We will start by presenting what are the feedback from patients, nurses and hospitals professionals regarding today issue, based on the numerous interviews we conducted and then explain how, with innovative online solutions we deliver strong benefit to them and facilitate their respective day-to-day life, as well as improving the national healthcare system.