Title: Reducing cycle time of incident reporting closure process at SQUH using Lean principle

Biography:

Ahmed Al Khamisi  is Currently working at Sultan Qaboos University Hospital

Abstract

Implementation of Lean in healthcare and the broader public sector are often studied. As so many authors stated, Lean started in the 1940s but it was launched in the healthcare system in 2002. At Sultan Qaboos University Hospital (SQUH) in Muscat, the current Incident Reporting System (IRS) is taking up to 9 months starting from receiving the incident till the disclosure in the concern department. The available statistics at IRS Cycle Time (CT) from 7 - 14 Working Days (WDs).